Urgent Care versus Emergency

If you have an emergency (your condition is life-threatening; loss of consciousness; sudden, sharp abdominal pain; uncontrolled bleeding; complicated fractures) you should go to the nearest hospital or call 911 for emergency medical assistance. You may be responsible for a portion of the cost and non-covered supplies or services (refer to your Benefit Summary for more information). For a detailed definition of an emergency please refer to your Group Medical and Hospital Service Contract (Certificate of Coverage) or Summary Plan Description.

Urgent Care Center Know where they are Emergency Room Know how to get there fast Ambulance Retail Call 911

Clinic Basic medical care

Ear Infections Sudden, sharp, abdominal pain Chest Pain After hours, weekends, when the doctor can't fit in
Minor Cuts Uncontrolled bleeding Difficulty breathing  
Fever   Loss of conciousness