Coronavirus (COVID-19)
Our Members' health is our top priority. Below you will find up-to-date information and useful resources to help keep you and your family healthy during the Coronavirus outbreak.
Coronavirus Updates
Find resources available to you, as well as the most up-to-date information from the Centers for Disease Control and Prevention (CDC) in regards to the Coronavirus (COVID-19).
Resources
State of Florida Department of Health
CDC Information
Member Resources
Find helpful information and resources for our Members.
Resources
Press Release: AvMed Extends COVID-19 Benefits and Coverage for Members Until the End of the Year
Press Release: AvMed Provides Members with Another Extension of COVID-19 Benefits and Coverage
Press Release: AvMed Presents LIVE! from the Broward Center for the Performing Arts
Re-Opening America: What Patients Should Know About Seeking Healthcare
Press Release: AvMed Takes Proactive Action in Response to COVID-19
Press Release: AvMed Expands Access to Care for COVID-19
Magellan Healthcare - For Behavioral Health
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Events
In light of the increasing concerns around the Coronavirus (COVID-19), and the precautionary risks associated with gatherings, we're cancelling all our in-person Miami-Dade and Broward Medicare seminars and events until further notice. To see our upcoming virtual events visit our events calendar.
Questions
Members who have any questions regarding Member Benefits can contact the Member Engagement Center at the appropriate number listed below, Monday-Friday from 8 am-5 pm:
Group Members – 1-800-882-8633 (TTY 711)
Medicare Members – 1-800-782-8633 (TTY 711)
Individual Health Members – 1-800-477-8768 (TTY 711)
Provider Resources
Find helpful information and resources for Providers.
Resources
Clinical Guidance for Practitioners from DOH
Role of CT in Detection of COVID-19
State of Florida Department of Health
Questions
Providers who have any questions may contact the following numbers listed below, Monday-Friday from 8 am-5 pm:
Provider Service Center: 1-800-452-8633 Web: Sign into the Provider portal
Urgent/Emergent Admissions: Fax: 1-800-339-3554 (Form can be found at AvMed.org)
Discharge Planning and After Hours Contact: 1-800-432-6676, Option 1, Extension 40408
Prior Authorization Fax: 1.800-552-8633
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