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Coronavirus (COVID-19)


Our Members' health is our top priority. Below you will find up-to-date information and useful resources to help keep you and your family healthy during the Coronavirus outbreak.

Coronavirus Updates

Find resources available to you, as well as the most up-to-date information from the Centers for Disease Control and Prevention (CDC) in regards to the Coronavirus (COVID-19).



State of Florida Department of Health

Johns Hopkins COVID-19 Map

World Health Organization

CDC Information

Member Resources

Find helpful information and resources for our Members.



Press Release: AvMed Provides Members with Another Extension of COVID-19 Benefits and Coverage

Press Release: AvMed Presents LIVE! from the Broward Center for the Performing Arts 

Re-Opening America: What Patients Should Know About Seeking Healthcare

Press Release: AvMed Takes Proactive Action in Response to COVID-19 

Press Release: AvMed Expands Access to Care for COVID-19

Coronavirus FAQ

Optum - For Behavioral Health

Virtual Visits powered by MD Live



In light of the increasing concerns around the Coronavirus (COVID-19), and the precautionary risks associated with gatherings, we're cancelling all our in-person Miami-Dade and Broward Medicare seminars and events until further notice. To see our upcoming virtual events visit our events calendar.



Members who have any questions regarding Member Benefits can contact the Member Engagement Center at the appropriate number listed below, Monday-Friday from 8 am-5 pm:

Group Members – 1-800-882-8633 (TTY 711)
Medicare Members – 1-800-782-8633 (TTY 711)
Individual Health Members – 1-800-477-8768 (TTY 711)

Provider Resources

Find helpful information and resources for Providers.


Clinical Guidance for Practitioners from DOH

Coronavirus FAQs

Provider Portal Login 


Role of CT in Detection of COVID-19

State of Florida Department of Health



Providers who have any questions may contact the following numbers listed below, Monday-Friday from 8 am-5 pm:

Provider Service Center: 1-800-452-8633 Web: Sign into the Provider portal

Urgent/Emergent Admissions: Fax: 1-800-339-3554 (Form can be found at                       

Discharge Planning and After Hours Contact: 1-800-432-6676, Option 1, Extension 40408                     

Prior Authorization Fax: 1.800-552-8633

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