Complex Case Management

AvMed’s complex case managers are registered nurses or social workers with extensive clinical experience in many specialties. They collaborate with Members and physicians to personalize a patient’s suggested treatment plan and coordinate the different types of care most complex cases require. 


Contact AvMed Case Management at 1-800-972-8633 select option #3 for Complex Case Management. We are available 8:30 a.m. to 5:00 p.m., Monday through Friday. We look forward to serving you, our valued Member.

Medical directors support these nurse case managers, helping to ensure the use of clinical protocols proven by medical science, which in turn help bring about the best clinical outcomes with the least amount of “red tape” for the member. AvMed designed this service for Members who have experienced a critical event or diagnosis that requires extensive use of resources.

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