Transplant Care Management
The Transplant Care Management program is a statewide resource for both Members and Providers to assist with identifying, facilitating, and coordinating transplant services with an appropriate Transplant center.
Contact AvMed Case Management at 1-800-972-8633 select option #3 for Complex Case Management. We are available 8:30 a.m. to 5:00 p.m., Monday through Friday. We look forward to serving you, our valued Member
All Members referred for transplant consideration are enrolled in this program as soon as they are identified. Transplant benefits are determined and contracting issues are addressed. This program provides medical review and authorizations for services, and assistance with claims issues is given as needed. Enrollment in this program continues as long as the Member is being considered for transplant, throughout the transplant process until the member is successfully transplanted and stable (usually 1 year after transplant), and requiring no further specific interventions.