QUICK LINKS

FOR PROVIDERS

To check Authorization, Eligibility or Claim Status, please click the links below to login to the new Provider portal.

Behavioral Health Benefits

We're working together with Optum^®to provide our Members with integrated behavioral healthcare solutions. Members can choose from more than 8,600 experienced, Florida-licensed clinicians for support, including psychiatrists, psychologists, masters-level social workers and other mental health counselors.

In addition, for Members who may travel and have benefits that cover out of network and out of service area care, they can draw upon Optum’s national network. Optum also offers our Members expanded access to care via a 24/7 hotline, self-service portal, digital therapy and telehealth services. Below are a few of our Behavioral Health tools available for you to use.

For more information, Providers may call Optum’s Behavioral Health Access Lines below and use the prompts to get to UM.

Medicare Advantage: 1-866-284-6989
Commercial: 1-866-293-2689
Participating Providers only may also request authorizations through www.ProviderExpress.com.

ADHD and Medication - What you should know to get the best results

Attention Deficit/Hyperactivity Disorder (ADHD) Health Care Appointment Planner

Clinical Tools and Quality Initiatives

Medication Tracking Log

NICHQ Vanderbilt Assessment Scales

NIMH - Attention-Deficit/Hyperactivity Disorder

Treatment and Follow-up for Children Prescribed ADHD Medications

Antidepressant Medication Management

Depression Medications: Antidepressants Drugs for Depression Treatment

Coordination of Care Flyer

NIMH - Depression

NIMH - Mental Health Medications

Depression - Adult & Adolescent

PHQ-9 Scoring Guide

Behavioral Health Identification, Treatment and Referral in Primary Care: 3-Part On-demand Web Series

Behavioral Health Identification, Treatment and Referral in Primary Care: 3-Part On-demand Web Series Flyer

Sanvello - A behavioral health app solution

In partnership with Optum we are bringing our Members, your patients, the Savenllo app. The app supports our Members' mental health needs. Plus, they can anonymously connect with other on a similar journey in the Sanvello community.

AvMed Members, will get access to the best tools and resources on demand for help with stress, anxiety and depression at no additional cost. Here's a glimpse of what our Members can expect:

Daily check-in and mood tracking
Guided journeys
Coping tools
Community

Members can download the Sanvello app from the App Store or Google Play. They can unlock premium access by selecting Upgrade Through your Insurance, searching for AvMed and upgrading with their AvMed Member ID.

For questions about registration, Members can email info@Sanvello.com.