Two Kinds of Support. One Place to Start.

Benefits include counseling for life's harder moments and practical help for everyday logistics.

Easy | Confidential | Paid by Your Employer

  • Talk to Someone

    Short-term, confidential counseling

    Connect with a licensed counselor for topics such as stress, relationships, grief, anxiety, workplace situations, or anything else weighing on you.

    • Up to 5 sessions per concern
    • In-person, video, or phone
    • Licensed clinicians
    • Available to your household members
    • 24/7 access to start

  • Get Practical Help

    Resources for life's logistics

    Free consultations and referrals when you're navigating something complicated, from legal questions to finding eldercare.

    • Online research library
    • Legal consultations
    • Financial guidance
    • Identity theft help
    • Childcare and eldercare
       

Also Included:

Everybody Goes Through Something

These are real situations people navigate with the help of their work-life benefits.

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    New Parent

    I was in my third trimester and completely overwhelmed trying to find childcare. I had no idea my plan included a Work Life consultant who found three vetted options near my home within a week.

    • Work Life Services
    • New Parent Resources
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    Caring for Others

    My mother was diagnosed with dementia and I did not know where to start. I was overwhelmed, exhausted, and trying to hold everything together at work. EAP connected me with a counselor and a Work Life consultant who helped me find elder care options I did not know existed.

    • EAP Counseling
    • Work Life Services
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    Getting Started

    I had a situation at work I could not bring to HR. One call to EAP connected me with a counselor who helped me see it clearly. The situation resolved. I did not know that was even something EAP could help with.

    • EAP Counseling
    • Work Life Services

How It Works

  • 24/7 Help

    Log in or call anytime.

    Access your benefit online or by phone, any time of day.

  • Find Your Support

    Connect with the right support.

    Everything you share stays completely confidential. Your employer never sees how you use this benefit.

  • Start Right Away

    Start getting help right away.

    Resources are available the moment you log in. No waitlists for most services.

Good to Know Before You Go

The most common things members want to know.

There is no cost to members to use the EAP benefits. It is a pre-paid benefit by employers.
Simply call 1-800-899-8174 to get started and we will secure an appointment for you.
No information is shared with the organization, as EAP sessions are conducted in accordance with HIPAA confidentiality guidelines. Exceptions to confidentiality may apply in situations involving credible threats of harm to oneself or others.

Want to See What's Included in Your Plan?

Sign in to your AvMed member portal to see exactly what support is available to you and your household.

Prefer to call? 1-800-899-8174. Personally staffed 24 hours a day, 365 days a year.

Sign In to See What's Included

Categories and availability vary by employer plan. Sign in to confirm what's included for you. Stories are anonymized composites based on real experiences shared by EAP counselors and members.