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Plan Sales: 888-492-8633 (TTY 711)

Current Members: 800-782-8633 (TTY 711)

Hours: 8am-8pm, 7 days a week

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Over-the-Counter Allowance

Older man getting over the counter medicine

A Spending Benefit for Your Everyday Health Needs. 

Because not every health concern requires a prescription, enjoy the benefit of an allowance toward certain over-the-counter medications and other items, available in-store and online. 

AvMed Members benefit from an over-the-counter allowance* through our partner, NationsOTC®.

Medicare Member OTC Benefits

  • Access to hundreds of brand-name or generic health and wellness products across a variety of categories
  • Three easy ways to place an order; online, phone or mail
  • Items shipped to you at no additional cost
  • Guaranteed 2-day delivery
  • Option to use the OTC card at retail stores like CVS, Walgreens, and Walmart
  • Help from a team of Member Experience Advisors available to answer any questions 24/7/365

* Amounts and availability vary by plan.

Download 2024 OTC Catalog (PDF)

NationsOTC Member Portal

Search products by category and price, view your available benefit allowance, or even order and track your health and wellness product orders right from the comfort of your home when you log in to the NationsOTC Member Portal.


NationsOTC Member Portal 

Call: 877-239-2946 (TTY 711), 24 hours per day, 7 days per week, 365 days per year.

As of January 1, 2024, Member Experience Advisors will be available 7 days a week from 8am-8pm.